Casino Talks

Posted by: joeyl at November 11, 2005, 8:58 am

Topic: Were you treated unfairly by a Grand Virtual Casino? Forum: Winner Online

Multiple accounts at Grand Virtual must be a fun job to sift through Jennifer. I do not envy your position.

Especially as before the sale they never really bothered to adhere to their own terms and conditions.

Support staff (inept at best admittedly) used to advise punters to open another account at the same casino when problems could not be easily solved, which was often. Now the new owners see all these multiple accounts and of course surmise the punters were and are out of order.

The wheat and the chaffe must seem to be all one and the same.

Where to draw the line? Me, I would say pay up what is won/disputed first, admittedly through gritted teeth, then close all the accounts for each individual barred player and start all over with said punter.

Aside chargebacks and barred jurisdictions of course.

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