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Posted by: dominique at April 12, 2005, 1:06 pm

Topic: Cirrus Casino as always... Voiding $5200 in legitimate winnings Forum: Winner Online

Quote: Originally Posted by Jetset
The bonus model has already reached its sell-by date i.m.o. and I believe there will be changes in the future concurrent with the ongoing consolidation that continues throughout the industry.

It has become too labour and time intensive, has the potential to corrode customer relationships and reputations - and there is growing frustration among many operators with the manner in which the bonusing system is (legally) exploited by some sections of the player community.

Change will probably be gradual as alternatives are tried and priorities move toward retaining players through new and improved tactics and better, more sensitive delivery of services.

That sounds likely to me too.

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