| Posted by: KasinoKing at August 19, 2007, 12:44 pm | | Topic: Ecogra helps a casino to rob me! Forum: Winner Online |
Joeyl,
For the benefit of others here, this is what the player said in the Maxima case:-
Quote: Originally Posted by joeyl
KK, I notice you think the player at Maxima that cashed out $100 short of the playthrough req having the 1k confiscated, even though it says so in the terms, warrants your support Kasinoking.
I am inclined to agree with you in that instance, but your stance here is different.
If it's in the terms, it's in the terms, I thought was your iew on these matters, regardless whether you think the rule is bollocks or not.
It all comes down to what each of considers is fair & reasonable.
Note that in most cases the casinos state "they reserve the right to invoke their rules" not "they will invoke the rules regardless"
It is down to each casino's management to make a judgment & decide whether they do nor not.
In the Fortune Lounge case (as already stated above), it is my opinion the player deliberately played the way he did in the 'classic abuser style' in order to maximize his profit from the bonus. In doing so I believe he broke a specific 'black & white' rule forbidding his exact style of play.
It is my opinion that in this case it is fair & reasonable for the casino to invoke this rule if they see fit.
In the Maxima instance the casino is withholding the winnings giving "withdrawing before meeting the WR" as the only reason.
(Not some 'bullshyt condition relating to type of play involved' )
If what the player has said is 100% true, it is my opinion this was not a deliberate attempt to abuse the bonus. Who on earth would attempt to abuse a bonus by withdrawing when they were only 0.7% short of meeting WR?
I believe it was a genuine mistake caused by mis-counting his wagering.
As someone who religiously adds up his own wagering all the time (except at Crypto's) I can fully understand how easily this mistake could be made.
If, as the player said, there was no indication from the software of how much wagering he had done, he had to entirely rely on his own counting.
In this case my iew is the casino is being unfair & unreasonably harsh in not giving the player the opportunity to complete the wagering.
Both these opinions are just my personal iews as a player myself.
I'm not a mediator - I have no influence over the outcome of either case.
Nobody has to agree with my opinions, or give a flying toss about them!
KK
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