I agree with the above post by Caruso in essence, aside the annoyed bits.
Of course I understand your point KK. But some terms are just wrong and as per Caruso above, the mere presence of is roguable, when enforced, plain wrong.
Such as the catch-all, "we reserve the right to do whatever whenever and the management's decision is final", would render sending you a bonus abuse bill for all that you've won over 6 years, perfectly acceptable, strictly going by the terms.
In such a circumstance, I would support you, not the casino, regardless what rule they claim to rob you ia, using the ery same stance I now hold. One you find indefensable and quite obviously fairly confusing to get your head around.
If you now get that lot, whether you agree or not in this instance, you are moving towards understanding where I, and the likes of Caruso (I believe) are coming from.
Be well KK.
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