Casino Talks

Posted by: caruso at November 23, 2007, 5:18 am

Topic: More strange goings-on at Virgin Forum: Winner Online

Quote: Originally Posted by GrandMaster
When I deposited and tried to claim the bonus I got the message that I do not qualify.

Was this the first you were aware of it, or had you already fallen ictim the the current cull as ociferously publicised Chez Bailey??

Virgin hasn't done anything wrong in terms of what we expect as the bottom line - honouring bonuses and cashouts as per the terms; however, its treatment and crass handling of customers is WAAAY off what we have come to expect from Wagerworks in general and Virgin in particular. This hasn't done the Wagerworks brand any favours. It's certainly been a setback for Virgin.

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