Casino Talks

Posted by: Scouse at April 16, 2006, 2:08 pm

Topic: Customer Service - Good and Bad Experiences Forum: Card Chat

Well, I have considered PokerStars, but I read that there are too many good players on their network, and I am wondering if it will be hard to make any money there. You know... "Small fish / Big pond" etc, etc.

As for Ultimatebet, is their customer service good for little fish like me? I mean, do they prioritise their players. I reckon for now I will only be generating $50 of rake a month for whoever I play for - maybe they won't care about me - I know theyre are players who generate hundreds of USD in rake so I figure I am a small fish.

Thanks for the PartyPoker heads up, when you search for customer service threads in any poker forum, it seems to be endless slagging off. Where is there customer service based, is it somewhere else from all the other places? I read somewhere that it was India; and from what I can tell everywhere else uses people in the arious tax havens such as Gibrata. Do you reckon some of their CS problems are because of cultural reasons? I think gambling is illegal there.

I wouldn't go with party poker though, their skin seems a bit childish and not ery intuitive. I can tell you I have had ery good customer service experience with Uk-Poker but I am sick of their site not having enough promotions for me. Maybe when I am a better player I will migrate to PokerStars, but not yet. I googled ** UltimateBet "Customer Service" ** and I have read some seriously didgy stuff, especially about payouts. I know enough to know I should only use NETeller, and I have a bank transfer fo a few hundred going over there now. I am quite excited!!

Still, any comments on customer service with anoyone, especiially Ultimatebet, NP & PR would be much appreciated!

Cheers,

Scouse.

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