| Posted by: Jay at April 18, 2006, 11:54 am | | Topic: PurePoker did a hit-and-run? Forum: Casino Meister |
Quote: Originally Posted by JackShack
All Players have been contacted (including JAY) or at the ery least attempted to be contacted.
If you have not been contacted send an email to Pino@Purepoker.com
Notice to PurePoker.com customers.Pino has stepped in to help out all Purepoker customers. If you have an outstanding balance and have not yet been contacted send an email to Pino@purepoker.com. All players that had signed up and deposited funds prior to February 7th, 2006 may withdrawal at anytime. Players that signed up between February 7th and 17th will be paid out over the next 4 months with few conditions. Players that signed up after February 17th can also withdraw anytime.This agreement was only possible with help and co-operation of Futurebet Gaming Systems (the software provider). Futurebet has made a huge effort to get his issue resolved to everyones satisfaction.
This is correct. I was contacted about a month ago, by phone, and offered the "wager four times and we'll give you all the money over four months" offer described here. When I accepted, one fourth of the total money owed to me was unlocked in my account.
However, I've never received anything in writing, which makes me a little nervous. This is the only casino I've ever played at that makes repeated phonecalls but sends no emails or physical letters. What I don't have is a schedule of when the next payment would arrive (today is exactly one month from the first one), or any indication of whether I'm allowed to cash out the money before the four months are up, or what. It's all ery informal, and I don't really like "informal".
As for FutureBet, Pino was ery clear when he called that he was not the owner of the PurePoker site (at the time.. maybe he has it now), and he didn't work for FB either; he was just trying to unwind the mess for them. Therefore I've never been contacted by FutureBet, even with a form letter that says, "Yes, we know the owners of PurePoker took your deposits and went into hiding when they couldn't pay the bonuses and winnings, and we're trying to find a solution." Nada. I find that disappointing. This is not Pino's fault.. it just says something about FB's attitude toward their clients' customers.
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