| Posted by: jetset at April 18, 2006, 9:29 am | | Topic: PurePoker did a hit-and-run? Forum: Casino Meister |
Apparently "Pino" did not appreciate my remark above, judging by the rather abrasive email I received from him today. I stand by those comments, nevertheless.
Pino says that every player owed has been looked after and is happy with the arrangements that he has apparently made with them in private on the contents of their accounts at PurePoker.
Whilst I cannot comment on that as it is outside the scope of my information I guess the players themselves will have the last word on it.
In the meantime, here's my response to this operator which really sums up my personal iew of the PurePoker debacle:
I'm not entirely sure I like your tone in this email, Pino but I will nevertheless give you the courtesy of a response.
If you have met all the PurePoker obligations to the legitimately owed players (and time will soon enough tell if you have) then the matter is clearly resolved, although the delays and attempts to bargain players down from what was owed to them will inevitably have damaged the PurePoker brand, and by association that of Futurebet too in my iew.
That is purely the fault of management in not bringing this matter to a fair conclusion in a reasonable amount of time and with efficient and open communication.
Instead, we have had players subjected to the stress of ignored emails, telephoned "take it or leave it" offers and attempts to reduce monies owed, all over many weeks without direct communication.
That does little for trust, and believe it or not trust is ery important from a player perspective.
We will continue to monitor this matter and if necessary comment on it now and in the future.
If the new ownership of PurePoker is smart, it will look after the remaining players and operate in an efficient and honest manner with timely payouts, solid communications and respect for the players.
If not....I wouldn't bet on your chances of surviving too much longer.
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