| Posted by: luckymeki at June 18, 2006, 11:19 am | | Topic: Jackpot Factory's Inspirational Stories Forum: Casino Meister |
David -
For one, I am glad that you are taking erbal and written responsibility - at least within Casinomeister Forums.
I'm delighted that you're taking the steps to investigate and remove the items from the search engines.
I'm not satisfied with the length of time it has taken to bury them - or to make them less isible - but I also understand web/seo/issues.
I am disappointed that you have not agreed to make a donation to Gambler's Anon. At least not publicly. This alone would bring your alue as a company up in my eyes, as it would be an attempt to help anyone who may have fallen prey to the actions that you have publicly admitted to having responsibility for.
I understand "crap" happens.
I also am one of the most understanding people on the planet.
I am also a gambler.
You as a company want "my" trust - and others like me, who keep on the up and up.
I think that a few of the suggestions here are alid and some, of course, are ludicris.
Giving every player a bonus - ludicris. (Sorry bonus hunters, like me, LOL - but it would be a major disadvantage to this company considering I sincerely believe they just took a sizeable hit in the wallet with the last weeks of boycott by the big players paying attention to this situation.)
Giving a sizeable Donation to a Gambler's Anon program - EXCELLENT and VALID - since the ads may ery well have drawn in some of those people - who WERE NOT looking to be drawn in by specifically searching out gambling sites... But instead were using the web to find information or help. It also helps your reputation as a responsible gaming facility.
I do believe a notice on your main websites announcing the SEO debacle - in a professional way such as:
We are sorry to announce that JPF used a ery irresponsible Search Engine Optimisation that may have brought you here to this site. If you are suffering from a Gambling Addiction, we request that you please isit Gambler's Anonymous or any addiction website - should our advertisements have brought you here. We apologize profusely and take responsible gaming seriously. To this end we have also donated X amount of dollars to Gambler's Anonymous in hopes that anyone found in the grips of this disease may find a responsible cure.
It might also behoove your company to employ an agency to watch for problem gamers for a little while - and find a strategy to deal with them/it.
I will admit - that I was extremely angry at the SEO 'tricks' used. To me - it doesn't matter who put them there, who was responsible or anything else about that.
I just wanted them removed.
I trust you will try to gain back your image, which will take time and baby steps - but I hope that you do listen to some of your patrons and commenters from this forum in an effort to win us back.
I eagerly await your decisions - and I hope that instead of this wall of silence - you continue to provide information. Leaving people on a forum that is on a Watchdog site in the dark - well - you're only asking for trouble.
Meki
WagerWitch
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