| Posted by: jetset at June 18, 2006, 10:20 am | | Topic: Jackpot Factory's Inspirational Stories Forum: Casino Meister |
Quote: Originally Posted by Jackpot Factory
There was a blatant mess up, for which we take full responsibility, and we have done and will continue to do everything in our power to rectify this extremely serious situation.
I give you my word that we are conducting a thorough investigation as to how these marketing practices slipped under our radar, why no managers were aware of them, and finally – and perhaps most importantly – if they were aware of these practices, why no action was taken to stop them.
And in response to the comments about the speed in which we worked to resolve the situation, I would like to reiterate that we worked as fast as possible to remove all the content and offensive materials from our sites. While this might not satisfy everyone, it is the truth.
I think your recovery will be entirely dependent on the transparency and commitment with which you move in getting rid of the trash that you have inflicted on the Internet here, although your apology and undertaking to find out how this happened in order to prevent a recurrence is appreciated (at least by this poster)
This has become a major public scandal (I suspect, and even hope at a deserved cost to you and Spiral) and if you are smart you will be upfront with the reported ECOGRA investigation into your affairs, and transparent in your eventual conclusions arising from this shocking affair and what you have done about it.
I personally think that a genuine act of contrition, such as a donation to a worthy gambling related cause may also better illustrate your sincere regret at this truly deplorable incident.
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