Casino Talks

Posted by: vinylweatherman at November 4, 2006, 5:50 pm

Topic: Jackpot Factory Refuses To Tell Me Why I Was Banned Forum: Casino Meister

Quote: Originally Posted by aka23

I filed a dispute with eCOGRA and have a new theory about the cause of the lock:

My ex-girlfriend played at All Jackpots once while at my place. She signed up under a different name and address than me and used her own laptop. However, her IP address was similar to mine (likely not identical due to non-static IP). I suspect that the casino saw the similar IP address and concluded it was a duplicate account. They immediately locked my account and labeled me as a fradulent player. They refuse to provide me any details since they fear that I'll create duplicate accounts that they wouldn't catch, if they tell me about the details and similar IP address. Again, I want to emphasize that I have never created a fradulent account with any casino, or done anything of that nature.

I would have thought they would indicate this. Simply telling you it was duplicate accounts would not help further fraud, only telling you how it was caught would. Casinos seem to be unable to accept that THEY make mistakes as well as us (in my experience, they make PLENTY). If the casino makes a mistake they say "sorry" and expect forgiveness and understanding. Jackpot Factory made one hell of a marketing mistake a while back, and it took 6 months of sincere apology and promises to be allowed back into the fold; yet, they seem to think a player whose ex once played at his place as good reason to throw them out with no chance to explain or apologise.
Since they will not deal with you, the only thing to do is see what eCogra has to say. If it has nothing to do with proven fraud (to their standards of proof), it should not affect play at other unrelated casinos.

One possibility though, did you sign up under your own links, this is against one of the more obscure terms in most affiliate agreements, as it is seen as insuring your own losses with affiliate payments of around 20% to 30%

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