If the owner of a portal has an issue with a casino themselves, and believe they, as a player, are being treated unfairly, then why should they be happy to continue to promote the casino to other players.
Being banned for a "negative history" is NOT a "minor issue", it could affect other accounts with other casinos if they are made aware that you were banned for a negative history. Casinos have only justified not giving an explanation for an action against a player as a means to prevent fraudsters learning how they got caught and improving their technique on the next ictim. If you have simply had too much bonus money, then I would have expected a suspension of bonuses, it would not make business sense to ban a genuine gambler from playing as the casino would make a profit (more, in fact, from a player with no bonus to "whore").
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