This isn't really on topic with the original complaint, but I thought I'd mention it to help someone out anyways:
I almost didn't play at SierraStar Because of seeing this thread at the top of the list for a while, but when they sent me a decent-looking bonus, I thought I'd give the casino another shot. I ended up cashing out over 1000 GBP after my luck-filled session was finished, which I recieved within a week - no problems.
So moral of my story is, they aren't so bad after all. Sorry to the poster with the original complaint, though.
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