Casino Talks

Posted by: mucullus at July 3, 2006, 11:00 am

Topic: SIERRA STAR CASINO... STAY AWAY!! Forum: Casino Meister

Quote: Originally Posted by Sierra Star

I’m sorry but it appears that you have been flagged by playtech (our service provider) to be abusing the bonus system in other Casinos that are run by Playtech. Please note that this is our Service Providers decision and is not a decision made by the management of the Casino.

At least their reply is straightforward. I think most online casinos try to hide the fact that they are solely a marketing agency which outsources several functions one would consider to be fundamental to a casino, like customer service, risk management, payment processing, etc.
Disclosing such structures would probably take much of the glamour out of online casinos. On the other hand, hiding behind these practises can lead to frustration and misinformation on the player's side.

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