Casino Talks

Posted by: winbig at November 29, 2006, 6:44 pm

Topic: CRYSTAL PALACE - ISSUE WITH WINNINGS WITHHELD Forum: Casino Meister

Quote: Originally Posted by Casinomeister

I just want to update this issue real quick.

The player contacted me some time ago about this issue, and I recommended that he contact Montana disputes - which he did - last summer. I guess Montana was handling this during the time they were dissolved - I was unaware of this dissolvement until after meeting ery briefly with RTG in Barcelona in October. I did however mention this case to them and they were ery concerned - they were going to check into this.

As of now, I've been in contact with both RTG and Crystal Palace. RTG maintains that the new master licensor is being set up and will be handling player issues - hopefully soon. The casino has stated that this case is still under investigation by Montana (or whatever you want to call their dispute center) - that the case is still open.

As I collect info on this - I'll let you know what's up.

Sorry if this has been asked before, but why wasn't the new dispute channel setup before the switch???

Someone sure as h___ dropped the ball here. Or does RTG even care? Apparently not

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