| Posted by: footdr at April 13, 2007, 3:14 am | | Topic: SLOTSVILLAGE UNETHICAL PRACTICES!!! Forum: Casino Meister |
This is a copy of chat with slotsvillage support. I DID NOT WANT DEPOSIT BONUSES. Their reply WE DON'T ALLOW UNBONUSABLE ACCOUNTS!!!!!
I HAVE NEVER HEARD OF SUCH A THING. This is how they get you over a barrel with their rediculous playthrough requirements that are FORCED upon you. THEY SHOULD BE ROGUED.
Please wait for a site operator to respond.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
You are now chatting with 'Patrick'
you: I contacted support the other day and my account was reactivated now deactivated again. also requested an email be sent once support sure I would not be receiving deposit bonus as per my request when I signed up for an account. Never received an email regarding reactivation and request for no deposit bonuses.LOG IN FOOTDR
you: traceybzale@msn.com
Patrick: Please hold on for a moment while I check in your records...
you: guy I chatted with said he was making sure I would not receive a deposit bonus and would email me after he accomplished this
Patrick: ok I have talked with my super isor we do not allow unbonusable accounts
Patrick: your account is active\
Patrick: but you will need receive bonuses
Patrick: the person you talked to was misinformed
you: Please note that your account has been set up in a way that you will not be receiving the bonuses for your deposits. This as per your request. Please note that your account has been set up in a way that you will not be receiving the bonuses for your deposits. This as per your request. Please note that your account has been set up in a way that you will not be receiving the bonuses for your deposits. This as per your request
you: that is the email I received when I set up my account
Patrick: yes we do not allow this
Patrick: te person was misinformed
you: dated 1/21/ 2006
Patrick: I understand
Patrick: he was misinformed
Patrick: we do not allow that
you: Steve Customer Support www.slotsvillage.com Steve Customer Support www.slotsvillage.com your terms and conditions state otherwise
Patrick: sorry
you: fine close the account then
you: I don't do wagering requirements
you: and I know of no casinos that forces bonuses to be taken
Patrick: Im sorry to hear that
you: that is unethical
Patrick: ok this will be final
Patrick: you may not be able to opem your account again
you: I will post this chat on casinomeister forum so others are aware of this
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