Casino Talks

Posted by: Casinomeister at April 25, 2007, 9:33 pm

Topic: Locked Account at Royal Vegas & Vegas Towers Forum: Casino Meister

Quote: Originally Posted by Stanford

...It really is insulting to the gambler. It seems casinos have decided that the games are like Pac Man. We are supposed to put our money in and just enjoy the graphics. Sorry, but that isn't gaming. We are supposed to take their money. They get a shot at ours. They get the percentages. We get to use our heads. That's gambling...

Excellent point. Casino managers and operators should never lose sight of this. Running a casino is an ENTERTAINMENT business, not a cash cow. And they are the ones who make the rules and control the percentages.

Quote: Originally Posted by Stanford

And while we are at, I know your standard. You say it right up front. A player takes up a bonus based on the rules at the time and if he plays accordingly, he gets paid. Why is that not eCOGRA's standard? Why do they even allow this "bonus abuse" excuse?...

ECOGRA and I are seeing things pretty much eye-to eye on this. I believe they have been told the same thing that I have. That non-fraudsters are being paid and that they are ensuring that this is being done.

This whole episode has been a black mark on the industry. No reputable company should have made the statements that they did concerning abuse, nor should they have exposed themselves to unwanted play. Like Stanford, I looked at Fortune Lounge as one of the pioneering "premiere" MGS casino groups that set the standard. It's a real shame to see this happen. It's not good for anyone involved.

I received further information today on the outstanding complaints submitted ia PAB. As I suspected, more fraud. But most of the non-fraud players are being paid. I think only one is still pending. So at least this light at the end of the tunnel is becoming clearer. It's about time to move on...

...but I think there have been some definite lessons learned here. I hope that some of the iews of this thread are from casino operators who are getting educated on what the industry expects from a casino. You make the offer - you pay the player.

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