Casino Talks

Posted by: vinylweatherman at August 16, 2007, 6:08 pm

Topic: [RESOLVED] vegas joker still not paying up Forum: Casino Meister

Quote: Originally Posted by halifaxplayer

yes i have proved the card is mine and no fraud is involved
I have also now forwarded proof of my ex partners details registered 5 years ago and they are saying they will refund my purchases i.e. $150 not my winnings of $950?????

This looks like the problem.

Are you playing a casino account registered by your ex?

If this is the case, you really should have cleared this with support beforehand. This often catches out "innocent" players who really did not intend to defraud anybody, but provides casinos with a fantastic excuse not to pay (they can think one of the deposit methods is "stolen money"). Sometimes, couples DO play together on one account, but they get caught out when they both register their own deposit methods. This leads to a situation where the name on a deposit method does not match that on the casino account - it doesn't matter that you can prove the card is yours, what matters is the casino account is not. (If this is NOT the case, then ignore the above paragraph).

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