Casino Talks

Posted by: gaming_mouse at July 4, 2006, 3:31 pm

Topic: Accredited Casino "VIP Casinos"; Resolved Forum: Casino Meister

Quote: Originally Posted by Casinomeister

Man, this is a hell of a lot of commotion for a bonus error. I'm just getting to this thread that has gone on for five pages, and what I can tell it has stemmed from the customer service rep making an error on understanding what games were exempt.

From Gaming_mouse's chat session, they admit the error - allow the already played game play, but tell Gaming_mouse that he needs to comply with not playing that game any further. Apparently, Gaming_mouse feels this is not fair.

After the casino rep posted his response, did anyone PM him back? Just wondering.

I'll look into this.

Hey Bryan,

I have not played at all since that chat session. I've been waiting to see what you think and what your response will be.

Please note that what I feel is unfair is that they are refusing to comply with their posted terms. It is not simply that a customer service rep gave me erroneous info to begin with. The info that original rep gave me, when she confirmed that DW was allowed, was in agreement with their posted terms. Also note that the terms have been changed since this thread started. You need to look at Google's cache of the terms to see the terms under which I signed up -- there is a link to that cache in my OP.

So anyway, the commotion is about their refusal to stick to posted terms.... not about a rep giving me false info. If that had been the case (that is, if DW had clearly been excluded on the website, but the rep had mistakenly told me that it was allowed) I think their solution would have been fair. However, that is not the case.

Anyway, please tell me what you think. I will do whatever you recommend.

Thanks,
Jonah

Casino Classic
Get $500 free on the house!

Categories:

online texas holdem internet casino free slots online casino baccarat poker cards poker rooms texas holdem casinos poker game online slots casino online poker poker secrets playing cards craps texas holdem tournament full tilt poker casino poker gambling casinos

Links:

Movie Talks
Forum Extractor

Casino Classic.
Get $500 free on the house!