Casino Talks

Posted by: dmungall at June 13, 2006, 9:54 am

Topic: Heaven Casino Forum: Casino Meister

Beware of this casino.

I deposited £200 for their £200 sign up 100% match bonus.

Wagered well over the requirement, on a ariation of games and eventually cashed out £600.01 (even though I could have cashed out £700+ but continued playing).

Asked for payment be credit card. The casino paid £200 (original deposit) back by card and then requested that another withdrawal option be used.

Asked for remainder of payment (£400.01) to be paid by cheque.

Then received an email saying £600.01 had been paid to credit card on 29/5/06 and the remainder of the payment would be made after bonus eligibility had been reviewed by the pit boss. Confused??

Then received another email saying that £400.01 had been dispatched to me by cheque, with the remaining £200 bonus being held until reviewed by pit boss. Confused even further???? These people had already paid me £200.

After a couple of weeks eventually received another email (still no cheque, btw) stating that after review by the pit boss the remaining £200 would not be paid to me. The casino stated bonuses are meant for genuine customers who continue playing in our casino, not for players exploiting our generous offer by playing at low risk and withdrawing money straight after the requirements have been met.

I wouldn't mind too much if I had cashed out quickly after wagering or played only blackjack... but I didn't.

Emailed back stating the above and was given this ery ungenerous bonus as an apology. Up to 100/100/4000. Would I even trust them to pay me the bonus money if i completed this?!

This is not a one off case. I am a member of another forum site and this has happened to almost all players who have played with this casino.

BEWARE!

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