Casino Talks

Posted by: chuchu59 at September 11, 2006, 10:15 am

Topic: William Hill has confiscated my 289$ winnings for no reason! Forum: Casino Meister

Quote: Originally Posted by Leon_Lilhauge

a lot of casinos have special rules for players from Denmark. are you using a new computer or did you buy a used one in Denmark?

Actually I signed up from my MAC computer at the non downloadable ersion, but in the downloadable ersion the bonus system doesn't work, so I tried to download the caisno. However, the computer wouldn't recognize the file, so I went to a friend's house who already has William Hill installed on his computer and I played from there.

I never imagined that it could be a problem, do you seriously think that this is the reason of all the accusations? My friend was not participating at all, he was just watching a movie while I played from his computer. If this is the reason, still what have I done wrong, how could he have heped me, I was just using my own william hill account and my own Neteller account, it had nothing to do with him at all.......

Leon,

Were the bonuses automatically given? The Crypto software should have recognised that the signup bonus was already given to an account within this IP address and would have refused a second bonus. Since it was given, why shouldnt the casino honour the winnings. When I played with William Hill several years ago, both my wife and I were entitled to both the signup and monthly bonuses and whoever claimed it first was automatically credited whereas the other was credited manually after a claim by e-mail.

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