Casino Talks

Posted by: chuchu59 at August 31, 2006, 3:37 am

Topic: vegas poker stole £240 from me!! Forum: Casino Meister

I am baffled. If there are acts of goodwill from the casino, eg ND bonuses, why cant the player take advantage of them and win money. If it's related to match bonuses, just tell the player that he wont be getting any more of these but before this is conveyed to him, all winnings and deposits must remain intact and cashable. No matter what is happening, this group cannot use the 'fraud' excuse and apply it to everybody. I pity the casino rep here ie Vegas VIP Lounge who has to deal with an increasingly agitated crowd but with such inept CS at home, they must clean up their act in-house before confidence on them returns.

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