Casino Talks

Posted by: kreome at December 20, 2006, 1:24 pm

Topic: The Palace group Jackpotinaflash: resolved Forum: Casino Meister

Casinomeister, there is one fact that you ignore.

The fact the casino changed the terms after the player sent an email.

The player made a mistake by not checking the terms and condition before he opened his account.

If the player had known the terms he would not have opened it in GBP giving the casino a reason not to pay.

But then he found out,hmmm....., the casino also made a mistake...

They wrote only bonus will be forfeited.

Now, if the situation was that the player is a fraudster, someone that did not come to risk his funds and play. If the situation was just trying to take advantage of the casino I would say leave it, the casino made a honest mistake in the terms.

Here the situation is totally different. The casino put a problematic term at the first place and not only that they made a mistake and mentioned only bonus to be forfeited and not entire winnings, therefore the player should be paid.

Jackpot Factory group also added a rule that you can't open in GBP

I made a mistake and opened in GBP but before they put the bonus they closed the account and told me that I should open an account in USD

This is how it should be, not to put the bonus let him play win and then correct terms after he begs for his money.

this is not the way to treat a player.You approvsed this casino and u must see something is wrong with this casino , not talking about the other case with gamblingman.

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