Casino Talks

Posted by: milemaster at January 3, 2007, 7:23 pm
Topic: Crazy Vegas - What NOT to expect from them Forum: Casino Meister

Just wanted to share with you all that over the past week I've been playing at Crazy Vegas and deposited roughly 3700.00 USD over the course of that time. I had noticed during all the mass deposits I was making I wasn't receiving any bonuses during that time.

I sent a letter to their support asking what's up and they responded quickly.

They let me know that since I was using Citadel as my deposit method I wasn't qualified to receive a bonus. Had I used one of their preferred methods I would've received 15%. So, the math is 555.00 if I'm not mistaken I would've received in bonuses.

They gave me a 50.00 bonus as an act of "good faith".
Hmm.. Mr. Customer you COULD have had 555.00, but you're important to us so here is 50 bucks.

While I know the practice of rewarding players for using preferred deposit methods is standard in the online gaming industry, this illustrates what is NOT standard... player retention and rewards for heavy play.

It doesn't exist at Crazy Vegas. So FYI, the only bonuses you are going to see there are promotions and deposit method percentages with the obvious WR. Expect nothing for dedicated play.

This isn't sour grapes, but it's important to share with everyone what casinos reward those who play & deposit heavily.

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