Casino Talks

Posted by: clj7221 at January 7, 2007, 2:43 am

Topic: Warning -Avoid All Jackpots and All slots casino Forum: Casino Meister

Avoid all slots and all Jackpots casino's! I have been having the worst problems at these 2 casinos ( same group) redeeming their bonus offers.

These casinos used to be great. I don't know what happened, but all I can say is now they are the worst and most unorganized casinos I have ever played in terms of uneducated customer service representatives and countless excuses that they have technical problems and will fix it this day and then it changes!

All this month and last,the bonuses they offered me were nothing but problems to attempt to redeem.

For example, the first bonus this month, I had to wait close to a week to get. they even had the audacity to deny ever offering me a bonus until I mailed them the screen shot I took of it. Moreover, they said that I made my deposit on American time and it should have been Israeli time is what they meant (give me a break!). I was shocked to hear such excuses to deny me a bonus when they offered it to me and I even sent them the screen captures to prove it. Once again I had to wait a week until they straightened it out and then only gave me partially what I was offered claiming my small $300.00 cash in effected the bonus. Sigh, And now another bonus issue. I was offered 25 free spins 3 days ago to play one of my favorite slot games. I was suppose to get that on Tuesday, January 2, 2007.
I have been calling them for 3 days now to see what the problem is and have spoken to numerous customer service representatives and all say in unison there is a problem and to call later and keep changing the date I will receive the bonus.

These casinos should be rogues for what they do. My husband and I enjoy our bonus offers and expect them to be played timely, considering how much we spend per month in casinos as it is our hobby. I have the screen captures and am willing to send them to casinomeister just to show you how pathetic and deceitful this operation seems to be. The only thing in their favor is that they do pay cashins on time, but that is not enough. They need to give me world class service if they expect me to play in their casino group any longer.

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