You two are missing the main point of Tristan's complaint - read the first post, and read his PAB. It had nothing to do with a bonus. He was banned for being a fraudster. I saw the evidence, and I agreed there was a pretty good indication that fraudulent activty had taken place. I banned the guy, but as you probably know we were still communicating. I took a few things into consideration and lifted the ban.
A high percentage of the complaints I receive deal with fraudulent activity. This saps the time I need to deal with legitimate complaints. I have zero tolerance towards players using this forum (or any forum for that matter) as a blackmail tool, especially when fraud is involved.
As for playthrough requirements, games, etc., Tristan - you need to contact their customer support on that.
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