| Posted by: RobWin at January 24, 2008, 6:44 am | | Topic: Misleading Bellerock terms, DO NOT play there. Forum: Casino Meister |
Quote: Originally Posted by winbig
And it would take how many words to, as a courtesy, actually remind the user (on the promotional page) of this before they make their first deposit and claim the SUB?
Karma goes a looooooooooong ways. Courtesies do as well.
Think about it, would you rather have a CUSTOMER remember your group as the one that seized $x,xxx of winnings, or as a group that went the extra mile and made sure there was no confusion as to whether or not they were entitled to a bonus BEFORE the fact?
Edit: While we're on the subject, if the whole group only allows one SUB per casino (this goes for any group), then why not simply have one login that works at all of the casinos in the group? A lot less confusion there.
That's what's nice about playing at the Grand Prive Group of casinos...they have had this in place for quite some time now...
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