| Posted by: Gaahl at January 9, 2008, 1:33 am | | Topic: Were they right to do so? Forum: Casino Meister |
Thanx for the reply inylweatherman!
However:
Quote:
If the player WINS, however, the bets are VOIDED, and the player only receives back the deposit.
I won, but i had the win AND deposit confiscated. Beeing because I played in pounds, and not my native currency (which they do not offer). I contacted them first on mail (mail is posted in this thread) and later I called them on the phone.
I did not receive my winnings, nor did I receive my deposit back.
They refered me to the T&C which states that if you play in wrong currency, " Casino cannot be held responsible for any action taken afterwards."
It this case, that meant confiscating win and deposit.
I have sent their support an email explaning the situation, (I got hold of my account number with the method described in this thread, thanx for that tip!) I have also sent the rep a PM, I havent heard anything from the casino yet.
If all foreign currencies were bad for me to play in, why did they even let me register and deposit
On a sidenote, 32RED has accepted a total deposit of me for a total a GB £ 3,368.00 POUNDS, I guess they are glad they didnt close my account...
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