| Posted by: Gaahl at January 7, 2008, 9:52 pm | | Topic: Were they right to do so? Forum: Casino Meister |
OK, I sent them an email right after lojo told me to :P They have not replied that yet tho.
BUT
I looked on my old PC and I managed to dig out the reply they made to me back then, and it do not give me high hopes to put it that way...
Quote:
Dear xxxx,
Thank you for your reply.
We are writing in regards to the previous e-mail you sent us and are
extremely sorry to inform you that we cannot refund your purchase
because it was played in the casino.
We would like again to remind you that we always advise our clients to
read the Terms and Conditions prior to registration, in fact , the
system does not let you sign up untill you tick a box saying "I have
read and agree with the Terms and Conditions". By ticking that box you
indicated us that you agreed with our rules and were aware of the fact
that it is illegal to open an account in a currency that difeers from
the one in your country.
We are sorry for the inconvenience this may cause.
Should you need any further help, please feel free to contact us.
Kind Regards
Isabelle
Grand Hotel Casino
Hmm
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