Casino Talks

Posted by: vinylweatherman at February 2, 2008, 12:43 pm

Topic: Ladbrokes February Tomb Raider tournament - Question. Forum: Casino Meister

I have tried to play the February Freeroll feeders to a grand tournament mid month. When I join, as expected, I am asked to choose an alias for the Microgaming multiplayer tournamements, however, I am not allowed to use my existing one, but have to choose a SECOND one just for Ladbrokes.

I have raised this with support, who confirm this to be the case, BUT, I am worried because this appears to be in breach of the centrally applied rules for players and casinos who participate in these tournaments.

IF I folow the advice of Ladbrokes support, I worry that I could find myself in trouble not with them, but other casinos in the tournament network.

My question, is this YET AGAIN, a case of Ladbrokes support talking "complete bollox", or have they somehow cut a special deal with Microgaming to allow this because they do not use Microgaming registration, but their own.

I asked support for further clarification on these points, but this was the best they could manage:-

Quote:

Thank you for your e-mail.

Thank you also for your comments, which we will certainly consider.

If we can be of any further assistance, please contact us again and we
will be more than happy to help you.

Their original answer being:-

Quote:

Thank you for your e-mail.

Our slots tournaments do indeed require a separate 'alias'. We are
sorry for any inconvenience to you.

If we can be of any further assistance, please contact us again and we
will be more than happy to help you.

My original question about this:-

Quote:

Dear Promotions,
I have noticed that this month you are running a special
tournament
on Tomb Raider, but WHY can't I use my regular Microgaming tournament
username at Ladbrokes, I have had no trouble with this at ANY other MG
casino, but your software wants me to create a new one just for
Ladbrokes.

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