| Posted by: panthershutch15 at June 16, 2006, 2:32 pm | | Topic: Powerplayer Money missing Forum: Bonus Whores | Got an e-mail today:
Hello,
Thank you for inquiry about your Real Money account with PowerPlayer.com.
PowerPlayer.com has recently changed management. Your e-mail along with our research into the matter indicated that there have been several problems relating to the operation of PowerPlayer.com.
PowerPlayer.com’s new management would like to ensure you that we are working hard to quickly resolve your issue and that all deposit/cashier errors will be corrected. All of our player’s funds will be appropriately accounted for and credited or refunded.
In order to resolve this matter in the most expedient manner, please respond to this e-mail and provide us with the following information:
...................................................................
Username:
Primary Deposit Method (i.e. Neteller, ePassporte, Credit Card, Wire Transfer)
...................................................................
The problems that we are aware of:
•Inability to join live “Real Money” ring games or tournaments even if your account has a “Real Money” balance
•Inability to load funds into your “Real Money” account with PowerPlayer.com
•Delayed or unprocessed requests for cash-outs of your “Real Money” account
•E-mail inquiries not responded to
We appreciate the patience you’ve already shown and ask for your continued patience while these matters get corrected.
Thank you
PowerPlayer.com
He said they took over yesterday. I will have all of my money by the end of next week, and they are going through and fixing all of the issues people have had. |
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