Casino Talks

Posted by: itsallaboutthemusic at November 8, 2006, 11:49 am
Topic: FCP Cashouts Forum: Bonus Whores
my cashout was in the $3400 range. i have yet to receive the first $. here is my first response from bob/pokerroom mgr:

Hi [you massive slutty whore], I want to apologize for the delay in your withdrawal.

On Game holds all money that is in player's poker accounts and then settles with FCP as withdrawals are made. We normally keep an adequate amount of money on top of this available to process Neteller withdrawals but with the transition it's taking more time then we would like to move money between the Network, FCP and our Neteller account so that we can process withdrawals as quickly as we normally do.

I will make sure that at least a partial amount of your withdrawal is paid to your Neteller account on Wednesday evening when we will be processing a batch of Neteller withdrawals.

If you have any questions about this feel free to contact me directly. The best way is via e-mail to pokermanager@fullcontactpoker.com.

Regards
Bob
FCP Poker Manager

i want to cut them some slack, because i really think they standout as having great CS, but this is def a concern.

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